Our frequently asked questions

We are based in Croydon. We also offer our services to different areas in and around London, often travelling to our clients to ensure the best service.

You can contact our team or fill out our contact form to receive an initial free quote. Sometimes, we will need to conduct an initial assessment of the work that needs to be done before providing our quote. Rest assured, we never overcharge or rely on hidden charges. We are extremely transparent with our pricing.

We offer a wide range of heating services, starting from boiler installation to comprehensive services, unvented cylinder installations, gas leak detection and repairs, power flushing, smart control installations and more.

Our payment usually depends on the project. However, in most cases, there is a deposit amount and then the final payment once the project is completed.

We offer a 12-month guarantee on our work. For parts or appliances that you are buying, you already have a warranty period from the manufacturers. For the work that we have carried out, we offer free service within the 12-month guarantee period should there be an issue.

We are quite known for our project management skills. So, if you want a complete makeover of your bathroom, we can supervise everything for you, including installations, paints, tiling, fittings – the whole project. However, you have the option to hire specific services and supervise the entire renovation on your own. The choice is entirely yours!

All our technicians are fully licensed and insured and undergo regular training. They are experienced and stay updated on the latest industry standards and techniques.